New Patient Care

What to Expect
Bringing your pet to a new veterinary clinic can feel overwhelming, but we’re here to make the experience as smooth as possible. At York Veterinary Hospital, we take the time to get to know you and your pet, ensuring they feel comfortable and cared for from the moment they arrive.
Here’s what you can expect during your first visit:
- A warm welcome from our friendly team
- A thorough review of your pet’s medical history
- A full physical examination
- Discussion about nutrition, lifestyle, and preventative care
- A personalized healthcare plan tailored to your pet’s needs
We encourage pet owners to bring any past medical records, a list of current medications, and details about their pet’s diet and behavior. If you have any concerns, our team is happy to answer any questions to ensure your pet receives the best care.
Veterinary Resources
At York Veterinary Hospital, we believe in empowering pet owners with the knowledge they need to keep their pets happy and healthy. We provide access to reliable veterinary resources, including:
- Preventative care guides: Tips on vaccinations, parasite prevention, and regular check-ups
- Nutritional advice: Guidance on the best diet for your pet’s age and breed
- Behavioral tips: Training resources for puppies, kittens, and adult pets
- Emergency preparedness: How to handle pet emergencies and recognize warning signs
Our team is always available to provide additional information and answer any questions you may have about your pet’s health and well-being.


Payment Options
We understand that veterinary care is an important investment in your pet’s health. To make our services accessible, we offer a variety of payment options to suit different budgets.
Accepted Payment Methods:
- Cash, Debit, and Credit Cards (Visa, Mastercard, American Express)
- Pet Insurance Assistance: We work with major pet insurance providers to help you navigate claims
- Flexible Payment Plans: Ask our team about available options
If you have any questions about payments or insurance, our staff is happy to guide you through the process and help you find the best solution for your pet’s care.
Exceptional Veterinary Care Awaits
At York Veterinary Hospital, we are committed to providing a welcoming and stress-free experience for new patients and their owners. Contact us today to schedule your first visit and become part of our veterinary family.