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York Veterinary Hospital
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Terms & Conditions

Use of Website – York Veterinary Hospital
Last Updated: April 6, 2025

By accessing or using the York Veterinary Hospital website, you agree to be legally bound by the following Terms and Conditions. If you do not accept these terms, please discontinue use of the website immediately.

1. Website Purpose and Authorized Use

The York Veterinary Hospital website is provided for informational purposes and to facilitate client communication, appointment booking, and service access.

You agree to use the site only for lawful purposes and in a manner consistent with all applicable local, provincial, and federal laws and regulations. You shall not:

  • Attempt to gain unauthorized access to systems or data

  • Interfere with the functionality, security, or performance of the website

  • Use the site to transmit malicious software or harmful content

2. Account Access and Security

If the website offers features requiring login credentials, you are responsible for maintaining the confidentiality of your account and password. You are solely responsible for all activities conducted through your account.

York Veterinary Hospital reserves the right to terminate any account or access at its sole discretion in the event of suspected misuse or security breach.

3. Purchases and Payment Processing

If you use the website to purchase veterinary services, order pet-related products, or make payments:

  • You warrant that the payment information provided is accurate, current, and authorized

  • All transactions are subject to verification and approval by third-party payment processors

  • We are not liable for delays, errors, or technical issues related to external payment platforms

All prices are listed in Canadian dollars unless otherwise stated.

4. Intellectual Property Rights

All materials on this website—including text, images, logos, trademarks, graphics, layouts, and downloadable content—are the intellectual property of York Veterinary Hospital or its licensors and are protected under Canadian copyright and trademark laws.

Except as otherwise permitted by law, you may not copy, reproduce, distribute, publish, modify, or create derivative works from any part of this website without express written permission.

5. Termination of Use

We reserve the right to restrict, suspend, or terminate your access to the website, without notice or liability, if we believe you have violated these Terms or engaged in unlawful or harmful conduct.

Provisions related to ownership rights, disclaimers, limitations of liability, and dispute resolution will survive termination.

6. No Medical Advice Disclaimer

Information provided on the website is not intended as a substitute for professional veterinary advice, diagnosis, or treatment. Always consult your veterinarian directly for concerns related to your pet’s health.

Use of the website does not establish a veterinarian-client-patient relationship unless and until you engage with our services in person or through formal consultation.

7. Website Availability and Disclaimer

The website is provided on an “as is” and “as available” basis. We do not guarantee that:

  • The website will operate without interruption or error

  • The content is complete, accurate, or current

  • The site or its servers are free of viruses or other harmful components

York Veterinary Hospital disclaims all warranties, express or implied, to the extent permitted by applicable law.

8. Limitation of Liability

To the fullest extent permitted by law, York Veterinary Hospital, its affiliates, veterinarians, and staff shall not be liable for any damages arising from:

  • Your use or inability to use the website

  • Errors or omissions in content

  • Third-party system failures or security breaches

In any event, our liability shall be limited to the amount paid by you for services directly related to the claim, if applicable.

9. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of the Province of Ontario and the federal laws of Canada. Any legal disputes shall be exclusively resolved in the courts located in Toronto, Ontario.

10. Updates to These Terms

We reserve the right to modify these Terms at any time without prior notice. Updates will be posted on this page with the revised effective date. Continued use of the website after changes signifies acceptance of the revised terms.

11. Contact Information

For questions, feedback, or legal concerns related to these Terms and Conditions, please contact:

York Veterinary Hospital

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